Emirates Airline Offers Sky-High World-Class Service
Everyone dreams of experiencing world-class service in the air – and with Emirates Airline, those dreams are realized. Most recently, at the 2015 APEX Passenger Choice Awards, Emirates won in numerous categories including:
- Best Overall Passenger Experience
- Best in Region: Middle East
- Best Food and Beverage
- Best In-Flight Entertainment User Interface
- Best Cabin Ambience
- And Best Ground Experience
That’s right. Passengers love Emirates, and for good reasons. Said Adel Al Redha, Emirates’ Executive Vice President and Chief Operations Officer: “The customer is at the heart of everything we do. In the air and on the ground, at the frontline and behind the scenes, our dedicated staff work hard every day to deliver an exceptional travel experience.”
One of the many things that set Emirates apart from any other airline is its amazing First-Class cabin. It includes seats that recline from upright position to a full flat bed, an electrically operated door and an illuminated vanity mirror. And if you need a refreshing shower – Emirates has that covered too, with two shower spas in First Class that include a shower cubicle with water temperature/time control, vanity unit, wash basin, clothes changing area and toilet, hairdryer and full-length mirror, heated flooring and leather seating, plus perfumes from Bulgari. When it’s time to sleep passengers can enjoy their flat beds with comfort covers, fabric sleeping suits and slippers, down pillows and cotton-lined blankets. If you’re on a long-haul flight, you will also be given, among other things, a Bulgari amenity bag that the luxury brand designed exclusively for Emirates. (A collection of amenity bags for coach passengers is coming in the next few months). Oh yes, and if you haven’t seen the commercial yet, let me tell you that Jennifer Aniston has made a commercial for the airline in which she showcases how great – and unusual — Emirates’ on-board showers are.
On the ground, Emirates offers a network of 38 dedicated airport lounges around the world so that passengers can refresh in the shower, relax with a drink, savor gourmet cuisine, stay up to date with the latest news and sports, and enjoy complimentary Wi-Fi.
Need to be entertained? Adding to its collection of awards, in June 2015 Emirates was awarded the “World’s Best Airline Inflight Entertainment” at the 2015 Skytrax World Airline Awards, for the 11th consecutive year. Always pioneering, Emirates’ in-flight entertainment system continuously sets industry standards, from being the first airline to launch personal TV screens in all seats in 1992, to Live TV in 2013, and free WiFi on its compatible aircraft in 2014. Now, with more than 2,100 channels on ice Digital Widescreen, Emirates continues to push boundaries in the depth and breadth of content it offers to the global traveler.
And when you’re hungry, you can rest assured that Emirates has you covered with gorgeous gourmet cuisine. First class passengers can order multi-course meals a la carte, which are created by top international chefs. The menu is on demand and can be placed at any time during the flight. Emirates uses the finest Royal Doulton china and exclusive Robert Welch cutlery, thus providing a premium experience that is unmatched. Flying Emirates is a superb experience, any way you slice it.
There are even special amenities for children. Emirates’ newest range of toys is called the “Fly With Me Animals,” for infants and toddlers and specially designed Fly With Me Lonely Planet activity bags for kids between six and 12 years old. Each bag features different content to encourage a sense of adventure in young travelers, to include fold-out world maps, travel journals, plastic drink bottles, cards with world facts and educational books exclusive to Emirates.
The first four Fly With Me Animals – which are meant to be entertaining and educational — include Lewis the lion from Africa, Peek U the panda from China, Enrico the monkey from Latin America, and Leila the camel from the Middle East. Emirates has more than 4 Million children who travel with the airline every year, and so it’s only natural that the airline would cater to small fry – and kids of all ages.
For more information, please visit www.emirates.com