The number of electricity providers is ever increasing in Australia. With so many companies in the market, customers often get puzzled by the details of each one of them. Most of us still go for the largest electricity provider in our area, but that is usually not the best option.
A lot of private energy suppliers can offer renewable energy, excellent online service, smart meters in a very cheap deal so, there’s every reason to do a little bit of research before opting for a new electricity provider.
Here are a few things that you should consider before going for an electricity provider:
The main concern of most customers is the electricity bill. The difference between a cheap and expensive electricity deal can be up to $4000 a year. But is choosing the cheapest plan the best option for you? Going cheap often means that you’ll get mediocre service.
So how to find the best deal possible that is both cheap and excellent? The answer is by comparing different electricity providers in your area. If you are living in Victoria, Electricity Monster is a 100% free broker service that compares the rates of all the electricity suppliers in the area and provides you the best possible offer according to your needs.
Great Customer Service
It is the trademark of most inefficient companies to make a lot of promises to their customers when selling a new connection but disappearing in the time of need. You should look for electricity providers who not only provide the best possible offers but also offer commendable customer service.
We often limit customer services to the efficiency of answering phones calls, but it is more than that. There are so many other ways to contact your electric supplier company. Their social media page should be appropriately managed and maintained. You can look at the customer review section to get an idea if they are as good as they claim to be.
A company that swiftly responds to emails and messages should always be preferred as it shows that they really care about their customers.
Renewable energy retailers are up-and-coming in Australia as many customers care about the green credentials of power companies, to play their part in making the Earth a better place to live. The cost of installing solar panels may seem huge at first, but they are worth it as the cost of electricity produced by these renewable sources is a lot less.
If you have the money to pay for the upfront installation process, going for renewable energy should be considered as an option. It will not only be healthier for the environment, but you will see a massive decline in your electricity bill in the coming years.
Perks and Privileges
With the onset of technology, most electric companies are giving a lot of benefits and perks that make the user experience friendlier. These companies provide tools such as apps to keep track of their electricity bill and usage. With the help of such apps, you can measure how much energy you use every day so that you can take steps to decrease energy consumption.